To make sure that the floating license server is running and listening to connections on the specified port (13 by default), run the resource monitor as follows:
- From the Windows Start menu, type "resmon" without the quotes, right click on the "resmon" best match and click "Run as administrator"
- Once the "Resource Monitor" window is open, go to the "Network" tab
- Open the "Listening Ports" group
- Locate the "TurboFloatServer.exe" item and check that it is listening twice (IPv4 and IPv6) to the correct port (13), and that the "Firewall Status" column indicates "Allowed, not restricted"