When launched, HelpNDoc shows an error message saying that an exception occurred.
Software incompatibility: Sticky Password
The software "Sticky Password" is known to force many Windows applications to crash. Here is how to fix this problem is you are using this software:
- Navigate to the main Sticky Password window - Menu - Settings - Ignored Apps and try to add the executable file of HelpNDoc to the list. Usually, this is "C:\Program Files\IBE Software\HelpNDoc\HelpNDoc 7\hnd7.exe" or "C:\Program Files (x86)\IBE Software\HelpNDoc\HelpNDoc 7\hnd7.exe"
- If it doesn't help, on the same tab in the main Sticky Password window - Menu - Settings - Ignored Apps, try to disable autofill for the 32bit or the 64bit applications accordingly to the version of HelpNDoc that you are using.