We’re always excited to share valuable resources from our social media posts with authors and technical writers. If you’ve missed any of our posts, this recap is a hub of our recent posts about tips and tricks for authors and technical writers to help them stay at the top of their games. To get notified on future posts, follow us on on social media: FaceBook, Twitter, LinkedIn, YouTube or Google+.
Are you spending a huge sum on customer support because your product users hardly read your help manuals? Find out why users don’t read your manuals and what you can do so they’ll start right away.
Find out why users don't read your #Manuals how how to make them start right away https://t.co/VD8FWWgTj7 pic.twitter.com/a4yRiSUYiy
— HelpNDoc (@HelpNDoc) July 30, 2017
Writing shouldn’t be an ordeal. In fact, writing can be fun and interesting. One of the easiest methods to make your writing more fun is writing with a user-friendly help authoring software like HelpNDoc. It has all the features you need to make writing absolutely easy! The best part? It’s free for personal use and evaluation purpose.
#HelpNDoc is designed with all the features you need to make #writing less complicated. It's free, start now https://t.co/aDCnsuaaNJ pic.twitter.com/31H5QpOfZO
— HelpNDoc (@HelpNDoc) July 29, 2017
Users always assume that all user guides are boring. Don’t make yours worse by making it complicated. Here’s how to write a reader-friendly documentation that works!
Your help #Documentations and #Manuals doesn't have to be boring. Here's how to do it right https://t.co/WvWXIECrJD pic.twitter.com/acz0F2U24n
— Help Authoring Soft (@HelpAuthSoft) July 27, 2017
Stay in charge of your writing. An easy way out is to use a software that simplifies how you write. Let HelpNDoc do all the hard work for you!
Make your documentation less complicated and more reader-friendly. Start writing with HelpNDoc, its user-friendly and free for personal use and evaluation purpose.
“I've never met a human being who would want to read 17,000 pages of documentation." - Joseph Costello. #HelpNDoc https://t.co/ztFgbF6ya7 pic.twitter.com/GMxwTDll1G
— HelpNDoc (@HelpNDoc) July 1, 2017
Audience analysis makes it easier for you to tailor your messages to appeal to your target audience and strike the right chord in them. But how exactly can you analyze your audience and get it right? Find out on this post!
Simplify your #TechWriting by creating different personas. #TechWritingTips Start writing on #HelpNDoc, its free https://t.co/LSSVocKE98 pic.twitter.com/5YhCbh8jOD
— HelpNDoc (@HelpNDoc) July 23, 2017
Users dislike machine languages because they are often too technical and difficult to decipher. You can simplify your documentations for users by writing like a human and not as a machine. Why go robotic when you can be human?
Write like a human, not a machine, to make your help files reader-friendly #WritingTips Start on #HelpNDoc its free https://t.co/wJBH2hL5yE pic.twitter.com/axxynkiqdI
— HelpNDoc (@HelpNDoc) July 22, 2017
Effective communication creates room for feedback. If your product users can’t reach you easily, chances are you’ve created your documentation just for yourself and your team. To make your documentation more effective and far-reaching, create an open and lively channel for interaction and feedback. HelpNDoc has all the features you need to simplify your writing, giving you the opportunity to focus on several other things!
Create a channel for interaction and feedback to make your #Documentations more user-friendly https://t.co/qZcDok4CSg pic.twitter.com/QFI97xnFXc
— HelpNDoc (@HelpNDoc) July 21, 2017
In whatever you do, don’t forget to proofread your work and perform the tasks all by yourself. Don’t stop there. Let someone or a group with a lesser technical skill, perform the tasks too. Thats one easy way to tell if your documentation is effective or not.
Proofread your work always. Walk through the instructions and perform the tasks you've written yourself #HelpNDoc https://t.co/8NOJSLofim pic.twitter.com/YRo2c4kJsX
— HelpNDoc (@HelpNDoc) July 19, 2017
Don’t use two words where one will deliver the message. Keep your documentation tight and reader-friendly.
Find out if you miss anything before publishing your documentation. Just one omitted word can ruin an entire documentation. After proofreading your work and walking through the tasks, ask both technical and non-technical personnel to help you out with a review! The outcome is always a win-win situation!
Don’t be afraid to ask both #Technical and non-technical personnel to review your work https://t.co/6v2XVi7Yap pic.twitter.com/uvibsjNa5Y
— Help Authoring Soft (@HelpAuthSoft) July 20, 2017
What should you opt for screen or print manual? Don’t take a wild guess and don’t conclude on assumptions. See exactly what you’ll have to consider before choosing either print or screen manual.
Print vs. Screen Manual - Which One Do You Need? #HelpNDoc Find out: https://t.co/wAUItOdAJS pic.twitter.com/o2t9JyUbR7
— HelpNDoc (@HelpNDoc) July 8, 2017
HelpNDoc speaks your language. Regardless of where you are or where you’re from, you can write with HelpNDoc. We have all the features you need to make your writing easy, reader-friendly and more fun.
Simple & clear writings are not only reader-friendly, they are easier to translate into other languages WritingTips https://t.co/j0w4FaYzIe pic.twitter.com/9gJUl9TTzn
— HelpNDoc (@HelpNDoc) July 14, 2017
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