Managing media assets such as pictures throughout help files, documentation projects or ebooks can be a daunting task and this is why the HelpNDoc help authoring tool implements a centralized library: media assets are managed from the project’s library, and changes are automatically applied to every instances throughout the project.
But some settings (such as dimensions, positions, alterative texts…) can be customized for each instance, making them hard to update for frequently used assets.
Microsoft Word, and similar word processing software such as LibreOffice, are great to write and format documents meant to be printed, but not so good at producing HTML websites from those documents: they generate suboptimal single-page HTML / CSS code which is not optimized for different screen sizes and devices such as smartphones.
By leveraging the import and export capabilities of a help authoring tool such as HelpNDoc (which is free for personal use), it is extremely easy to convert a Word document to a fully functional multi-page and responsive HTML 5 website.
Even though the Microsoft Rich Text Format (RTF) could be considered as a legacy document format, it is supported by enough software and operating systems to be considered as highly portable and a great choice for cross-platform document exchange. Thanks to the HelpNDoc help authoring tool, you can produce your documentation projects not only as Microsoft Word DocX documents, but also as fully valid RTF documents, giving you a great choice of document format generation options.
One of the most important help file format produced by the HelpNDoc help authoring tool is the HTML documentation format: the fully functional documentation web-sites can be hosted on any web server for quick access to self-service documentation, thus simplifying customer accessibility and the work of the support team. Support agents frequently need to share context-sensitive URLs to customers to explain specific tasks but those are often too long and hard to remember and type.
Technical writers are spending a lot of time making sure that the content they are writing is relevant, clear, and concise so they should not have to waste time operating their favorite help authoring software when they need to perform common tasks such as creating hyperlinks. Fortunately, the HelpNDoc help authoring tool provides multiple ways to speed up hyperlink creation, thus helping technical writers spend their time where it matters the most: writing great content.
Technical writers can use a special robots.txt file or define robots meta tags in their HTML documentation to specify how popular search engines, such as Google or Bing, should index and serve individual pages in search results. In this article, we will see how we can update the default HTML template provided by the HelpNDoc help authoring tool to generate a robots.txt file, specify a project-wide default value for the robots meta tag, and override its content on specific documentation pages.
HelpNDoc’s stunning user interface has been carefully designed to be as clean and easy to use as possible. It presents the minimum needed to be as fast and effective as possible in writing and producing help files, user manuals and eBooks; Yet it provides advanced features for power users such as the ability to move, resize and place panels wherever you like. Let’s see how this can be achieved in this article.
Creating the most complete, comprehensive and up-to-date documentation is the number one priority of technical writers. But readers expect a clean and modern design and companies oftentimes need to integrate documentation web-sites with their existing material, thus mimicking a predefined look-and-feel. Thankfully, the HelpNDoc help authoring tool lets you rapidly add a logo or custom CSS code for quick customization, or even create a completely new template to fully customize your deliverables.
Technical writers need to frequently build their documentation, user manual or help web-sites to be able to share them with team members or deliver them to end-users. This can be a time consuming process which require care and attention to make sure that the correct version is periodically built. Fortunately, the HelpNDoc help authoring tool can be automated to perform scheduled documentation generation. Let’s see how this can be done.
Technical writers rely on hyperlinks to organize and reference multiple parts of their printed user manuals, eBooks or help files. Making sure hyperlinks are up to date is very important as broken hyperlinks can disrupt the learning flow of the end-user, who might be overwhelmed as she couldn’t find the information needed: this can lead to increased support costs if a support ticket is opened. Thankfully, the HelpNDoc help authoring tool includes a straightforward hyperlink analyzer to help technical writers quickly spot and fix problematic hyperlinks.